Legal or Illegal?
With the newer regulations for telemarketing that have arisen in the past few years, it can sometimes be difficult and a little confusing to tell what is considered a legal or illegal telemarketing practice. Let’s clear things up. Here are a few common actions committed by telemarketers that are often questioned.
- Telemarketers who use robocalls to contact consumers who have given written consent prior to receiving said calls.
- Telemarketers who use robocalls and offer an immediate opt-out option for consumers to stop receiving calls.
- Telemarketers calling between the hours of 8 a.m. and 9 p.m.
- Telemarketers using an “established business relationship” as an excuse to call consumers at their homes without prior consent.
- Telemarketers robocalling consumers who have not given any sort of prior written consent.
- Telemarketers contacting consumers who are on the National Do Not Call Registry.
- Telemarketers calling before 8 a.m. or after 9 p.m.
- Robocalls coming to a consumer’s cell phone without prior written or verbal consent.
If you are experiencing any of the listed illegal telemarketing actions, you can take action! Fill out our form at the right. Begin the process of shutting down the illegal practices.