Learn how Telemarketers might be breaking the law and how you may qualify for compensation!
Telemarketers and debt collectors may be violating consumer protection law. You have the right to file lawsuits and collect damages for receiving unsolicited forms of telemarketing. We can help. Click on the button below and receive a free case evaluation.CONTACT US
Are you ready to take action? Stop being harassed and potentially receive compensation.
The TCPA offers certain damages in situations where a person has been harassed by unsolicited telephone calls, faxes, or text messages from telemarketers. There are plenty of ways a telemarketer can violate the statute. For each violation, the recipient of the telephone call, fax or text message is entitled to a minimum of $500.00.
$500 - $1,500 / call or text
Compensation for Spam Texts, Robocalls and Robotext
If you received text message spam or robocalls to your cell phone, you may be entitled to up to $1,500 for each robocall and robotext you received. It’s illegal for companies to make auto-dialed, pre-recorded calls or to send junk text messages to your cell phone unless you have given them your consent.
$500 - $1.500 / call or text
Here’s How it Works
Use our site to research who is calling you.
Comment on phone number pages to help the growing community put a stop to these calls.
When it's time to finally put a stop to the calls, fill out the "Stop The Calls" form above to be contacted by an attorney that specializes in anti-telemarketing.
Are you ready to take action?
Stop being harassed and potentially receive compensation.
Stop being harassed and potentially receive compensation.
What We Do
I Hate Telemarketers isn’t just the name of the website. We really do hate telemarketers, debt collectors, and any other harassing caller. We want to expose telemarketers and debt collectors who are guilty of violating the law. We also help their victims pursue the compensation they deserve. Our goal is to cultivate a community that opposes illegal methods of solicitation and harassment.
What You Can Do
You can share your story regarding unwanted calls and help identify who might be bothering other visitors. Type the number from the unwanted call into our search bar and let us know what’s been happening. Our community is our greatest resource.
Additionally, we offer a free case review. The caller may be breaking the law. Fill out the “Stop The Calls” form at the top of the page and a consumer protection attorney will be in touch to evaluate the details of the case.
Know Your Rights
As a consumer, you do have rights. You’ve read about the TCPA and how it prevents telemarketers and debt collectors from harassing you. The TCPA doesn’t stop them though. They often ignore the consumer protection laws that exist.
So what can you do? You can enforce your rights and stop telemarketers and debt collectors. If they don’t stop calling after you follow the steps below, please submit a complaint to us and we will help you directly.
How To Stop Telemarketers
Are you getting unwanted calls from a telemarketers? Here’s what you can do to stop telemarketers.
- Find out if they are asking for you. If a telemarketers is calling for someone else, they might be breaking consumer protection law. A telemarketer can only contact you if you have given permission to be contacted. If they aren’t asking for you, you can tell them they have the wrong person and to stop calling. If they are asking for you, you still have the right to tell them to stop calling. If the continue to call, let us know
- You have the right to tell them to stop calling. Even if you gave your consent to be called, you retain the right to revoke that consent. If you choose to tell the telemarketer to stop calling and the continue to call, come back to IHateTelemarketers.com and submit a request for assistance.
- Be careful you aren’t giving them permission to call you again. If you spend a lot of time filling out surveys or looking for jobs online, you might accidentally be giving permission to be called again. The cycle starts all over.
- Register your number at donotcall.gov. Telemarketers are supposed to update their call lists every 31 days from the Federal “Do Not Call” list. If you register your number and continue to receive unwanted calls from telemarketers, they may be violating the law. Again, you can come here and let us know by submitting a report.
How To Stop Debt Collectors
Debt collectors are also subject to federal consumer protection law. Even if you owe a debt, you have rights. Let’s take a look at what debt collectors can’t do and how you can stop harassing calls.
- Debt Collectors can’t talk to anyone else about your debt. It may be a potential violation if the debt collector talks to anyone (other than your spouse) about your debt.
- Debt Collectors can’t use abusive language. You are a human being and deserve to be treated like one, even if you owe a deb.
- Debt Collectors can’t threaten legal action. They can’t threaten you with legal action in hopes they will scare you into paying. Keep in mind they are allowed to take legal action against you. Additionally, they can’t threaten wage garnishment or appropriation of property.
- Debt Collectors can’t call whenever they want. Debt collectors (and telemarketers) are only allowed to call between the hours of 8am and 9pm local time. The debt collector is NOT at fault if you move to a different time zone.
- Debt Collectors can’t call you over and over. It may be a violation if a debt collector calls you over 5 times per day.
Now that you know what debt collectors aren’t supposed to do, here’s what you can do to enforce your rights.
- Find out if they are asking for you. Another common potential violation is when an offender is calling for someone else. You can tell them they have the wrong person and to stop calling.
- Even if you owe a debt, you have the right to tell them to stop calling. Owing a debt doesn’t negate your rights. You can tell the debt collector to stop calling. They do have the right send you mail in order to collect the debt.
- See if we can help. Fill out our complaint report and see if there’s more that can be done.
What if I’m being called by a scammer?
Scammers are a whole different issue. Scammers are operating completely illegally, impersonating a government agency or legitimate company in hopes of getting money or information out of you. They do not follow the TCPA at all. Telling them to stop calling won’t do any good. You have to wait for law enforcement to shut them down. Your best option here is to download a call blocking app. If the app identifies a scammer, block their number and ignore their calls.
One of the most frustrating things about scammers is they add confusion. You may be unaware of which offender is calling if you are being harassed by a telemarketer or a debt collector while also getting calls from a scammer. We’ve heard plenty of stories from folks who think a legitimate offender is calling constantly or cursing at them. Further investigation finds that the legitimate offender has been following the law to the letter, while the scammer is causing most of the stress.
The Telephone Consumer Protection Act (or TCPA)
The Telephone Consumer Protection Act of 1991 was signed into law by President George H.W. Bush. The law places restrictions how a company is allowed to solicit consumers via telephone and other communication devices.
The TCPA established the following requirements:
- Solicitors cannot make calls to residences before 8 a.m. or after 9 p.m., local time.
- Solicitors must keep a “do-not-call” (DNC) list of consumers who requested not to be contacted; the DNC request must be honored for 5 years.
- Solicitors cannot contact anyone who is listed in the National Do Not Call Registry.
- Solicitors must give their name, the name of the entity they are calling on behalf of, and a contact number or address.
- Solicitations to residences that use a computer-generated voice or a recording are prohibited.
- Any call made using an autodialer or a computer-generated or prerecorded voice to any service for which the recipient is charged for the call is prohibited.
- Calls made using an autodialer that engage two or more lines of a business are prohibited.
- Unsolicited faxes are prohibited.
- Following a violation of the TCPA, the victim may (1) sue for up to $500 per violation, (2) seek an injunction, or (3) both.
- Following a willful violation of the TCPA, the victim may sue for up to $1,500 per violation.
If you have experienced a violation of any of these restrictions on telemarketing, you may be entitled to a minimum of $500 for each violation. Get a FREE case review today! Head to the top of the page and fill out the “Stop The Calls” form.
National Do Not Call Registry
After passing the TCPA in 1991, Congress delegated the do-not-call rules to the Federal Communications Commission (FCC), recommending the establishment of a single national “Do Not Call’ database.
The FCC did not follow up on the suggestion, however, and instead required that each company maintain its own do-not-call database. This strategy proved to be ineffective due to the fact that the burden fell on the consumers to make a do-not-call request for each telemarketer that contacted them.
In 2003, the Federal Trade Commission (FTC) created the National Do Not Call Registry. Additionally, the FTC established regulations preventing telemarketers from calling registrants. The telemarketing industry attempted to challenge the FTC in court, but Congress quickly ratified the Do Not Call Registry.
- Autodialers: Autodialers do not require any human input to dial phone numbers, allowing companies to make thousands of calls and oversaturate the communications space with excessive advertising. If you’ve ever picked up the phone and immediately heard a pre-recorded message, the call was almost certainly generated by an autodialer.
- Robocalls: Robocalls made without provided prior written consent constitute a violation of the TCPA. At the beginning of the message, robocallers must provide the identity of the entities they represent as well as their phone number or address. Failure to do so is also a violation of the TCPA and exposes the company to possible litigation.
- No Way To Opt Out: Telemarketers must always provide an option for recipients to opt out of the solicitations. The TCPA requires this option be provided at the beginning of a call. Additionally, the caller must provide a call-back number that allow consumers to join the company’s do-not-call list.
- Wrong Number: Finally, telemarketers cannot legally continue to contact you after being told that they have the wrong number. If they continue to solicit you, they are in violation of the TCPA. This does not apply if you are the person they are actually looking for.
Notable TCPA Class Action Lawsuits
Caribbean Cruise Line: $76 million (Sep. 2016) The cruise line allegedly cloaked its telemarketing calls as nonprofit surveys. They allegedly made unsolicited calls to as many as 900,000 mobile and landline phone numbers. If an individual answered one of these calls, an automated voice would greet them and initiate a political survey. The calls enticed the recipient by informing them that their participation could make them eligible for a “free cruise” to the Bahamas. Due in part to the enormous volume of unsolicited calls made by the cruise line and the other implicated companies, this case constitutes the largest settlement ever made in a TCPA lawsuit. The defendants agreed to pay $76 million.
Capital One: $75.5 million (Aug. 2014) This case revolved around credit card debt and Capital One’s attempts to collect on debt. The lawsuit targeted Capital One and three collection agencies: Leading Edge Recovery Solutions, Capital Management Services, and AllianceOne Receivables Management, all hired by Capital One to attempt to collect on debt. All cases were consolidated into one class action. Capital One settled without admitting fault to the tune of $75.5 million dollars. This was the largest class action settlement until the Caribbean Cruise settlement above.
US Coachways: $49.9 million (Nov. 2016) A suit was brought against US Coachways for a massive amount of unsolicited text messages in 2014. The named plaintiff in the case received over 20 unsolicited text advertisements per day. US Coachways could not afford to pay this fee and the suit was then turned to their insurers.
AT&T Mobility: $45 million (Oct. 2014) Filed in 2013, AT&T was sued for hiring debt collectors who harassed consumers without their consent while using autodialers. AT&T denied wrongdoing but agreed to the settlement in mediation.
HSBC: $40 million (Sep. 2014) In this case, HSBC was sued for allegedly using an autodialer and an prerecorded voice to call or leave messages for HSBC credit card customers. The suit alleged that the potential class of plaintiffs included over 9 million HSBC customers and over 300 million phone calls. HSBC settled without admitting wrongdoing.
Take action and stop being harassed by telemarketers, SMS text message marketers, debt collectors, credit card companies, telephone solicitors, banks, or other businesses.
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